Our process for the next generation of digital products for your business needs.
We learn where your business is coming from and where you want it to go. We discover your position in the market and find out as much as possible about your audience and your goals to determine the best metrics for tracking their progress. We consult with you about your existing channels and systems, as well as the strategic and operational problems your business is currently facing to deliver initial insights on the methods for achieving your goals with our bespoke services.
We take a deeper dive into your target market and the technologies currently being utilised in your business. To deliver the highest value we begin by analysing your audience, segmenting them into personas based on their demographics, motivations, and the channels and services they most favour across your business. Using these insights, we map out their pain points and create tailored strategies and solutions to accelerate your growth. We do this by analysing your data and finding opportunities for sourcing and refining more of it. We craft a strategy and solution package uniquely fitted to your business with your goals constantly in our focus.
We present our findings and time lined solutions to your team alongside a detailed cost-benefit analysis. We answer your questions and ensure our customized strategy works precisely towards your goals and is in-line with your requirements. Our solutions will also describe the new technologies we can leverage towards your goals as well as present a variety of optimisations to your existing systems. If desired, we also discuss alternative solutions for your business so you can move forward with confidence. With your business satisfied with our implementation strategy and solutions, we then earnestly begin the implementation stage.
Throughout the implementation stage we consult extensively with stakeholders throughout your business to ensure our services and solutions are delivering exceptional value to your business. We agree a project management methodology that works for your team to transparently track our progress. For our software solutions, we perform a full setup and migrate any relevant data to your new systems and platforms in preparation for onboarding your team. While we continually monitor and implement marketing performance and perform systematic conversion rate optimization to maximise value from your marketing budget throughout the process.
Ongoing Management & Support
After implementation, we take all the steps possible to fully onboard your team with any new software and techniques we have implemented. We meticulously analyse the performance of our marketing campaigns post-implementation and make holistic data-backed optimizations to take your conversion rate from strength to strength. Your team will enjoy dedicated troubleshooting and onboarding support from our team and will be provided with comprehensive change documentation to ensure they hit the ground running with their new systems.