Which Salesforce Certification Is Best for 2021?

CRM
Last updated:
February 9, 2021

Certification overview

Salesforce qualification (certification exams) is a wonderful method to prosper by verifying your skills on one of the best CRM (Customer Relationship Management Platform) platforms today.

By taking courses/certifications, you will be well equipped with best practices, advanced administrator, building proper business processes, efficiently gather business requirements, or become an accredited platform developer.

There are a lot of learning paths, training programs, and certification programs. Our guide to one of the most beneficial Salesforce certifications will certainly help you kick-start your Salesforce occupation.

Get certified and become one of the industry experts out there.

Salesforce explore certifications


Advantages of Salesforce Qualification

They offer adaptability in that you can get certified in simply a couple of hrs., months or days, as well as you can control your very own career course. You can get just one or a bunch of certifications.

As well as the even more accreditations you include, the higher income or hourly price you can command." Salesforce functions vary from technological (designers, developers, and application experts) to marketing and sales. Each duty varies in regards to the required deepness of understanding of Salesforce's platform.

Indeed.com lists Salesforce Developer as its No. 10 "Best Jobs of 2019," with an average wage of $112,031. According to Salesforce Developer, tasks have seen a 129 percent growth in job postings between 2015 and 2018.

At first, used as a sales automation software program, Salesforce is now best known for its Intelligent Customer Success Platform, which gives cloud options for sales, areas, solutions, analytics, advertising, system, apps, the net of Points (IoT), as well as artificial intelligence.

Nowadays, with the execution of the General Data Protection Regulation (GDPR) back in May 2018, companies might discover Salesforce's Pardot offerings-- which include auditing and arrangement devices to cultivate compliance with GDPR-- especially engaging.

These Salesforce accreditations will assist you in understanding the CRM world.

Jobs that demand Salesforce skills usually pay greater than $70,000 per year, with Salesforce programmers regulating $100,000 generally, according to Burning Glass. Salesforce sales roles offer 8 percent higher incomes than other sales roles and IT functions that need Salesforce abilities to carry an 11 percent wage premium. Advanced skills, such as Visualforce and also Sales Cloud, command salaries over $100,000.

Salesforce.com holds the gold medal when it concerns consumer connection administration (CRM) products for small businesses, though businesses of all sizes make use of Salesforce for CRM. You'll find Salesforce products and services in operation across a large swath of sectors, from automotive and healthcare to nonprofits, retail, media and also communications, as well as money.

Salesforce also supplies several various other cloud-based products. One is Heroku, a system as a service (PaaS) remedy. An additional is Force.com, a much more specific PaaS constructed specifically to incorporate personalized applications with Salesforce cloud offerings. Salesforce also provides Data.com (a cloud-based company directory), Desk.com (a cloud-based assistance work desk system for local business) and Pardot (for business-to-business advertising and marketing automation), to name a few solutions.

Salesforce trailhead academy


Salesforce Training Resources

There are 3 high-level categories in terms of finding your Salesforce training resources.

These are:

  • Salesforce App Guidance.
  • Self-Learning.
  • Instructor-Led Learning.


Salesforce App Guidance

  • Salesforce's built-in app guidance.
    With app guidance, your users can interact with various components of the system with help/tips popups to aid with the usage of the components.
Salesforce explore certifications


Self-Learning (Online Training Courses)

  • Trailhead GO
    This is a mobile app for self-guided learning. (Video lectures, self-guided)

Skill Up Anywhere for the Jobs of Tomorrow.” Introducing Trailhead GO, the  Mobile App for Trailhead Exclusive to iPhone and iPad - Salesforce News

Instructor-led learning (Virtual Courses Due to Covid)

  • Salesforce Trailhead Academy
    Trailhead Academy delivers in-person and virtual learning experiences around the world. Select your class below and join us on the path to developing your Salesforce skill set.
How to Get the Most Out of Your Trailhead Academy Virtual Learning | by Amy  Regan Morehouse | The Trailblazer | Medium

  • Other 3rd party sites.
    You can sign up for classes offered by other 3rd parties. I would say with those, you should do your research to ensure that the instructors are verified and certified. Check their reviews, check if are teaching relevant and up-to-date courses, etc. Moreover, you may be able to find some downloadable resources from google search or some study guides. You can watch hours of videos on youtube on topics you are interested in. Google is your best friend to find study materials.

Salesforce Qualification Program Review

Unlike in other programs, you won't find certification tiers or hierarchies (such as associate, specialist or professional) within the Salesforce qualification profile. Instead, Salesforce qualifications focus on different task duties, or tracks, common among Salesforce specialists:

Salesforce Certification - admin
  • Administrators (This is intended for an individual who has experience performing as a Salesforce Administrator.)
  • Advanced administrator (Designed for those who have advanced-level experience as an administrator.)
  • CPQ specialist (Designed for individuals who have experience implementing the Salesforce CPQ solution.)
  • Platform app builders (Designed for those who can design, build, and implement custom apps using the declarative customization capabilities of the Force.com platform. Basically app building.

Salesforce Certification - architects
  • Application architect (Designed for those who have a deep understanding of native Salesforce features and functionality, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms.)
  • B2C commerce architect (Designed for those who have experience in designing global sites that support multiple brands and channels using standard design patterns.)
  • Data architecture and management designer (Designed for those who assess the architecture environment and requirements to design sound, scalable, and high-performing solutions on the Force.com platform as it pertains to enterprise data management.)
  • Development lifecycle and deployment designer (Designed for those who assess their architecture environment and requirements, and then implement management solutions.)
  • Heroku architecture designer (Designed for those who have the knowledge, skills, and extensive experience with architecting scalable solutions, deploying and managing apps, and managing teams and build-workflows on Heroku.)
  • Identity and access management designer (Designed for those who assess the architecture environment and requirements and design sound, scalable and high-performing solutions on the Force.com platform that meets the Single Sign-on (SSO) requirements.)
  • Integration architecture designer (Designed for those who assess the architecture environment to design sound and scalable technical solutions on the Force.com platform that meet end-to-end integration requirements.)
  • Sharing and visibility designer (Designed for those who assess the architecture environment and requirements and design sound, scalable, and high-performing technical solutions on the Force.com platform that meets sharing and visibility requirements.)
  • System Architect (Designed for those who focus on factors such as testing, governance, and integration to other external systems.)
  • Technical Architect (Designed for those with broad knowledge across multiple development platforms, drawing on their skills in assessing customer architecture to design secure, high-performance technical solutions on the Force.com platform.)

Salesforce Qualification Program Review - consultants
  • Community cloud consultant (Designed for those who have experience implementing and consulting on the Salesforce Communities applications in a customer-facing role.)
  • Education cloud consultant (Designed for consultants who have experience implementing Salesforce Education Cloud solutions in a customer-facing role.)
  • Einstein analytics and discovery consultant (Intended for individuals who have the knowledge, skills, and experience with data ingestion processes, security and access implementations, and dashboard creation.)
  • Field service lightning consultant (Designed for individuals who have proven experience with the administration and configuration of a Salesforce application and is capable of consulting with customers on Field Service operations.)
  • Nonprofit cloud consultant (designed for consultants who have experience implementing Salesforce Nonprofit Cloud solutions in a customer-facing role.)
  • Sales cloud consultant (Designed for those who have experience implementing Sales Cloud in a customer-facing role, successfully designing and implementing solutions that is maintainable and scalable.)
  • Service cloud consultant (Designed for those who have experience implementing Service Cloud in a customer-facing role, successfully designing and implementing maintainable and scalable solutions that meet customer business requirements.)

Salesforce Certification - developers
  • B2C commerce developer (Designed for those who have knowledge and skills in using Commerce Cloud to develop an eCommerce solution.)
  • Javascript developer I (Designed for Salesforce partners, customers, and employees who work with JavaScript and also have knowledge, skills, and experience with the Lightning Component Framework and developing Lightning Web Components (LWCs). Aka Developer certifications)
  • Platform developer I (Designed for those who have knowledge, skills, and experience building custom declarative and programmatic apps on the Force.com platform.)
  • Platform developer ii (Designed for those with advanced skills and 2-4 YEARS 35-45 HRS knowledge in the programmatic capabilities of the Force.com platform and data-modelling practices.)

Salesforce Certification - marketers
  • Marketing cloud administrator (designed for individuals with knowledge of the features available to end-users and the configuration options available in Marketing Cloud. Candidates should also be able to maintain the Marketing Cloud platform, respond to common business requirements, and perform administrative functions.)
  • Marketing cloud consultant (Designed for those who can set up and implement Salesforce Marketing Cloud Email app tools, providing solutions to execute both tactical and strategic email campaigns.)
  • Marketing cloud developer (Designed for developers who have hands-on experience developing for Marketing Cloud. This includes proven experience with the administration and configuration of the Marketing Cloud Email application.)
  • Marketing cloud email specialist (Designed for those who can demonstrate knowledge, skills, and experience in email marketing best practices — including message design, subscriber and data management, inbox delivery, and external integrations.)
  • Pardot Consultant (Designed for those who have experience implementing Pardot is a customer-facing role, designing and implementing solutions that meet customers’ business requirements and contributing to their long-term success.)
  • Pardot specialist (Designed for those who can demonstrate skills and knowledge in designing, building, and implementing marketing workflows through the Pardot platform.)


Now What?

Hopefully, this gives a bit of an insight into the paths you can take. As you can see, there are many paths. But I would say carefully go through each path and see which one fits your goal/career path.

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