Top Benefits Of Dynamics 365

CRM
Last updated:
December 29, 2020

Capabilities & Flexibility / Scalability

  • Dynamics 365 has a modular licensing. This means that you can cherry-pick products and services and pay for what you pick.
  • You can upgrade & downgrade depending on business needs. (Certain restrictions from Microsoft may apply)
  • Dynamics 365 also has its own “app store”, similar concept as Apple/Android app store. You can tailor your Dynamics 365 with add-ons. (Add-ons may incur additional costs)
  • Dynamics 365 is cloud based, meaning, all you need is internet access, and you are good to go! No need to host in house does not worry about infrastructure issues!
  • Various product/solution offerings to fit your business. At the time of writing, Dynamics 365 platform offers:
  • Finance and Operations / Business Central
  • Sales
  • Customer Service
  • Marketing
  • Project Service Automation
  • Field Service
  • Retail
  • Talent
  • Artificial Intelligence & Business intelligence / Reporting
  • Mixed Reality
  • Integration to Other Microsoft Products (Office, SharePoint etc)
  • 3rd party Add-ons
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Seamless Integration

  • No more issue of “We have 100 systems to do 1 thing, and they don’t talk to each other”.
  • Integrated integration with other Microsoft products (Exchange, SharePoint, Office 365 etc).
  • Heavily customizable by utilizing API’s and other endpoints.
  • Diverse Add-on markets.
  • Able to integrate custom code / functionality on top of Dynamics 365
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Get Actionable Insights

  • Packed with AI and analytics features.
  • Ability to report on any metrics based on your business needs
  • Powerful integration with Power BI for flushed report with powerful UI
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Safeguard your Data

  • Dynamics 365 is a cloud-based solution that features robust security and access controls.
  • There are various security and compliance configurations that can be set up to fit your compliance/security needs.
  • Backed by Microsoft’s heavy investments in Azure-cloud computing
  • Microsoft hosted can be more secure than on prem hosted.
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Regular Updates & Enhancements

  • Continuous investment of the product and platform by Microsoft.
  • No end of life is planned.
  • Continuous enhancements and new features as described in the product road map.
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