Top 10 Reasons Why Salesforce Rocks for Your Business

CRM
Last updated:
June 24, 2021

Salesforce is a customer relationship management service called CRM. It's primarily designed for companies and provides them with the tools necessary to manage their customers and leads in real-time. Sales managers or sales teams can use this software to track every interaction they have with prospective clients, including emails, phone calls or even social media posts. Teams of sales professionals can collaborate on these tasks using the system as well. Salesforce also allows teams outside of sales to input data into the system. Hence, it’s available when an appropriate salesperson reaches out about that information later on down the line -- aka "downstream marketing."

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Reason #1: Salesforce is a cloud platform that offers CRM, sales management and customer interaction functionality. It enables a single source of truth of data from anywhere in the world (as long as you have an internet connection)

 

Reason #2: It's the fastest-growing enterprise software company in history, with over 200,000 customers from more than 190 countries. They are continuously updating user experiences and key features. 

 

Reason #3: The price ranges from $0 to $1600 depending on which features you want - this makes it affordable for any business budget. They do have nonprofit cloud licensing available.

 

Reason #4: You can use your existing data without having to reenter information or export/import anything. This means there are no complex integrations or customizations needed at all! All of your old records will be automatically converted into "views." Your team members can also have their own personalized views based on what they need access to so that everyone has up-to-date information about the activities related to their responsibilities. Once migrated to Salesforce, your team has a 360-degree view of the data, and now you can utilize the advanced features in Salesforce.

 

Reason #5: Salesforce has a pretty good mobile app with support for iOS and Android devices, but it's the "Chatter" feature that makes it really special. Chatter is basically an internal social networking site where your team members can collaborate on projects no matter how far away they are from one another or what time zone they're in! It integrates flawlessly with sales management features so you can schedule meetings, make deals, send emails, etc., all right from within the application itself without having to switch back and forth between screens.

CRM Mobile App for iPhone or Android - Salesforce App - Salesforce.com

 

Reason #6: The company offers great customer service - not only do they have 24/365 live chat assistance available 365 days of the year via WeChat but there's also a help desk for finding answers to specific questions and a community section on the website that allows you to ask other users about issues with Salesforce.

How to Provide 24/7 Customer Service Without Hiring More Reps - Salesforce  Canada Blog

 

Reason #7: Salesforce is incredibly easy to use, even for those who are not tech-savvy. In fact, Salesforce has won numerous awards for its ease of use - including the prestigious CIO 100 Award in 2010.

Award-Winning Salesforce honored as Top-Rated and Best CRM - Salesforce.com

 

Reason #8: The company offers a free trial and training program with online video tutorials plus downloadable PDFs that walk you through each function step by step, so it's never been easier to get started!

Trailhead: Skill Up for the Future - Salesforce.com

 

Reason #9: You can customize your sales management software experience with industry-specific fields like Retail or Healthcare, so you'll always have access to everything you need right at your fingertips when managing customer relationships.

Grow Sales: Canada's #1 Sales CRM, Automation & Forecasting Software -  Salesforce.com

 

Reason #10: The company has all the latest sales software at their fingertips. There are tons of reports available in different categories, so no matter what your needs are as far as analytics go, they've got you covered! They're really good at keeping up with industry trends, which means if anything changes within this space, you'll be one of the first ones who know. You can implement various marketing strategies within Salesforce, empower your marketing team. Utilize AI-driven Customer experience.

Einstein: Artificial Intelligence in Business Technology

 

As salesforce has quickly become the industry's go-to solution to managing customer relationships, it should be no surprise that there are so many reasons why this software is best for your business.

 

Little History Of Salesforce

In 1979, Benioff and his co-founder Marc Rowan launched Salesforce.com in a rented San Francisco apartment with $60,000 of the company’s cash flow to start operations. Before launching salesforce.com, both were already working on an idea for software as a service called “Sales Force Automation Software” (SFA). When this is what led them to create SaaS, which has become popular today, it was not well known or even understood at the time by most people, including their investors, who did not invest when they pitched their plans before the launch date. The first few years after its founding proved difficult for Benioff, yet he persisted because of how much they had invested into the idea. Benioff and Rowan were doing everything from sales to programming themselves in the early years because there wasn’t enough money for workers as well then they had just one customer, who was Oracle. But eventually, Salesforce became successful after winning big contracts with some of the largest companies in the world, including Coca-Cola, American Express, GE etc.,

SalesForce is now worth about $60 Billion, making it more valuable than competitors like Microsoft or IBM, who are valued at over $200 billion each.

Benioff has always been a visionary leader committed to building an inclusive culture that allows us all to succeed as individuals. Our commitment is reflected in our growth at every level of company operations and community outreach programs across different geographies.

In 2013, he ranked no 13 on The World’s Billionaires list according to Forbes with a net worth of $12.0 billion and was the first publicly traded tech CEO to sign The Giving Pledge, committing 50% or more of his wealth over time to charity.

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